oz777 Privacy Policy — How We Handle Your Personal Data

oz777 is Pakistan's leading online casino and sports betting platform, offering cricket betting, jackpot slots, live casino, cockfighting, lottery, and related gaming products. To operate these services effectively and lawfully, oz777 processes certain personal information about the players who register and use the platform.

This Policy applies to all personal data collected through the oz777 website at oz777.pro, through our customer support channels, and through any related communications we send to players. It applies to players in Pakistan and to any other individual whose personal data oz777 processes in connection with its platform operations.

oz777 is the data controller responsible for the personal information described in this Policy. If you have questions about how your data is being used, please contact our support team using the details provided in Section 13 of this Policy.

oz777 collects personal data in the following categories, depending on your interaction with the platform:

oz777 does not collect sensitive personal data categories (such as racial or ethnic origin, political opinions, or health data) unless specifically required for a responsible gaming assessment or legal obligation, in which case your explicit consent will be sought.

oz777 uses the personal data it collects for the following specific purposes:

• Account creation and management: To register your oz777 account, maintain your player profile, and authenticate your identity when you log in.
• Processing PKR transactions: To facilitate deposits via JazzCash, Easypaisa, SadaPay, HBL, UBL, MCB Bank, and Raast, and to process withdrawal requests back to your registered payment method.
• Delivering gaming services: To provide access to cricket betting, jackpot slots, live casino, cockfighting, lottery, and all other products on the oz777 platform.
• Identity verification and fraud prevention: To conduct KYC checks as required by applicable law, to detect and prevent fraudulent activity, money laundering, and unauthorised account access.
• Responsible gaming: To monitor gaming behaviour and identify patterns that may indicate problem gambling, and to implement deposit limits, self-exclusion requests, or other responsible gaming measures you request.
• Customer support: To respond to your queries, complaints, and feedback through our 24/7 English-language support channels.
• Marketing communications: To send you relevant promotional information about oz777 offers, bonuses, and PSL special events — but only where you have given consent or where we have a legitimate interest and you have not opted out.
• Platform improvement: To analyse usage patterns and technical performance data to improve the oz777 platform experience for all players in Pakistan.
• Legal compliance: To comply with applicable laws, regulatory requirements, court orders, and lawful requests from competent authorities.

oz777 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the oz777 Terms & Conditions — including account management, payment processing, and delivery of gaming services.
• Legal obligation: Processing required to comply with KYC, AML, responsible gaming, and other regulatory obligations applicable to oz777's operations.
• Legitimate interests: Processing necessary for oz777's legitimate business interests, including fraud detection, platform security, and improving the service for Pakistan players, provided these interests are not overridden by your rights.
• Consent: Where oz777 relies on your consent — for example, for marketing communications — you may withdraw that consent at any time by contacting our support team or using the opt-out mechanism in any marketing email we send you.

oz777 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your personal information may be shared only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, SadaPay, HBL, UBL, MCB Bank, Raast, and other payment service providers receive the minimum financial data necessary to process your PKR deposits and withdrawals. These providers are contractually required to protect your data.
• Identity verification providers: Third-party KYC service providers may process identity documents and CNIC data on our behalf as part of age and identity verification obligations.
• Fraud prevention and security: Cybersecurity and fraud detection partners may access technical and usage data for the sole purpose of detecting and preventing unauthorised account access and fraudulent transactions.
• Legal and regulatory authorities: oz777 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or in response to a valid legal order.
• Business transfers: In the event of a merger, acquisition, or restructuring of oz777's business, player data may be transferred to a successor entity, subject to the same privacy protections described in this Policy.

oz777 processes all transactions exclusively in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal via JazzCash, Easypaisa, SadaPay, or a Pakistani bank, oz777 receives a transaction reference and confirmation from the payment provider. oz777 does not store your full mobile wallet PIN or full bank account credentials on its own servers.

Payment data is stored only for as long as is necessary to process the transaction, resolve any related disputes, and comply with applicable financial record-keeping obligations. PKR transaction history relating to your oz777 account is accessible to you at any time through your account dashboard.

oz777 employs industry-standard encryption and tokenisation to protect payment-related data in transit and at rest. No oz777 employee or support agent will ever ask for your full JazzCash PIN, Easypaisa PIN, or online banking password. If you receive such a request from someone claiming to represent oz777, please report it immediately to our support team.

oz777 uses cookies and similar technologies to operate and improve the platform. The cookies used by oz777 fall into the following categories:

• Essential cookies: Required for the oz777 platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without impairing platform functionality.
• Performance cookies: Used to collect anonymised information about how players navigate the oz777 platform, which pages are most visited, and where errors occur. This data helps oz777 improve loading speed and usability, particularly for mobile users in Pakistan on 4G connections.
• Preference cookies: Used to remember your display preferences and settings between sessions, such as your default currency display and language settings.

oz777 does not use third-party advertising cookies, retargeting pixels, or social media tracking cookies of any kind. You can manage or delete cookies through your browser settings at any time. Disabling essential cookies may prevent you from logging in to your oz777 account.

oz777 retains personal data only for as long as is necessary for the purposes for which it was collected, subject to any longer retention period required by applicable law or regulation. The following general retention guidelines apply:

• Active account data: Retained for the duration of your active oz777 account and for a minimum of 5 years following account closure, as required by applicable anti-money laundering and financial record-keeping obligations.
• KYC and identity verification documents: Retained for a minimum of 5 years from the date of verification or from the date of account closure, whichever is later.
• PKR transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Support communications: Retained for 2 years from the date of the last communication, unless the content relates to a formal complaint or legal matter, in which case longer retention may apply.
• Marketing preferences: Retained until you withdraw consent or opt out of marketing communications.

When personal data is no longer required and there is no legal basis for continued retention, oz777 securely deletes or anonymises it in accordance with industry best practices.

As an oz777 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team using the contact details in Section 13:

• Right of access: You may request a copy of the personal data oz777 holds about you, along with information about how it is being used.
• Right to rectification: If any personal data oz777 holds about you is inaccurate or incomplete, you have the right to request correction or completion of that data.
• Right to erasure: In certain circumstances, you may request that oz777 delete your personal data. This right may be limited where oz777 is required by law to retain certain data, such as KYC records and financial transaction history.
• Right to restrict processing: You may request that oz777 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being verified following a rectification request.
• Right to data portability: Where processing is based on your consent or contractual necessity, you may request a machine-readable copy of the personal data you have provided to oz777.
• Right to object: You may object to oz777 processing your personal data on the basis of legitimate interests, including the use of your data for direct marketing purposes.
• Right to withdraw consent: Where oz777 processes your data on the basis of consent — such as for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

oz777 is strictly an 18+ platform. The oz777 platform is not intended for, and does not knowingly collect personal data from, any person under the age of 18. The minimum age to register, deposit PKR, and participate in any gaming activity on oz777 is 18 years.

oz777 conducts age verification checks as part of its KYC process. Any account found to have been registered by a person under 18 will be immediately closed. All funds held in the account will be returned to the original payment source. Any winnings generated will be voided.

If you are a parent or guardian and believe that a minor has registered an account on oz777, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.

oz777 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and the oz777 platform;
• Encryption of sensitive data at rest, including payment references and identity verification documents;
• Restricted access controls — only authorised oz777 personnel with a legitimate business need can access personal data, and all access is logged and audited;
• Regular security assessments and penetration testing of the oz777 platform;
• Two-factor authentication options for player accounts to provide an additional layer of protection for your PKR balance and personal data.

oz777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, oz777 will notify active players via email or in-platform notification, and will update the effective date at the top of this page.

We encourage you to review this Policy periodically. Your continued use of the oz777 platform following publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you object to any material change, you should stop using the platform and contact our support team to close your account.

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data oz777 holds about you, please contact our support team through the following channels:

• Email (plain text — not a clickable link): [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the oz777 platform
• Response time: oz777 aims to acknowledge all privacy-related queries within 24 hours and to provide a full response within 30 days
• Language: Full English-language support is available for all players across Pakistan